Website Disclaimer
Effective Date: October 2, 2026
Last Updated: October 2, 2026
The information provided on websites and landing pages operated by Service Hero LLC (“Service Hero”) is intended for general informational and marketing purposes.
1. NO SUBSTITUTE FOR A PROPERTY-SPECIFIC EVALUATION
Information on our website should not be used as a substitute for an appropriate inspection, assessment, diagnosis, estimate, or evaluation of a specific property.
Property conditions vary significantly. Recommendations concerning mold, moisture, roofing, demolition, painting, maintenance, repairs, restoration, cleaning, or other property services depend on the conditions present at the particular property.
2. MOLD AND MOISTURE INFORMATION
Information concerning mold, moisture, indoor environmental conditions, or related subjects is general information and should not be interpreted as medical advice.
Moisture readings and thermal imaging may assist an inspector in identifying conditions or areas that warrant additional investigation.
Thermal imaging does not by itself identify or confirm the presence of mold.
Moisture readings do not by themselves establish the presence or absence of mold.
Where sampling and laboratory analysis are included in an inspection, results are based on the samples collected, locations sampled, conditions at the time of inspection, and the laboratory methods applicable to those samples.
3. THERMAL IMAGING
Thermal imaging equipment identifies temperature patterns or anomalies.
Those patterns may be associated with moisture or other building conditions, but thermal imaging alone does not determine the cause of an anomaly and does not independently confirm concealed moisture, mold, or a particular defect.
Additional investigation may be appropriate depending on the circumstances.
4. ROOFING AND PROPERTY CONDITIONS
Roofing and property-related information provided online is general in nature.
Roof leaks, moisture intrusion, deterioration, installation defects, structural conditions, and other property issues may have multiple causes.
A website photograph, description, or general recommendation cannot establish the condition or appropriate repair method for a specific property without an appropriate evaluation.
5. ESTIMATES, PRICING, AND OFFERS
Any price, package, promotion, or offer displayed on a Service Hero landing page applies according to the terms stated with that offer.
Additional services, samples, repairs, labor, materials, access requirements, concealed conditions, or changes in scope may result in additional charges where applicable and authorized.
Prices and offers may change prospectively.
6. PHOTOGRAPHS AND PROJECT EXAMPLES
Photographs, before-and-after images, project descriptions, and examples may illustrate Service Hero services or representative service conditions.
Results vary by property and project.
Images and examples should not be interpreted as a promise or guarantee that another property will produce identical findings, scope, appearance, timing, cost, or results.
Stock or illustrative imagery, where used, is for general visual presentation and should not be interpreted as documentation of a Service Hero project.
7. LABORATORY AND THIRD-PARTY INFORMATION
Certain services may involve independent laboratories, manufacturers, consultants, platforms, or other third parties.
Information, reports, results, products, or services provided by independent third parties may be subject to their own procedures, standards, limitations, terms, and policies.
Service Hero does not control independent third-party operations.
8. NO MEDICAL ADVICE
Service Hero does not provide medical diagnosis or medical treatment through its website.
Questions concerning symptoms, medical conditions, exposure, or health effects should be addressed with an appropriately qualified healthcare professional.
9. NO GUARANTEE OF IDENTICAL RESULTS
Service Hero does not guarantee that every property condition can be discovered through a limited visual inspection or other defined service.
Concealed, inaccessible, intermittent, or subsequently developing conditions may not be observable at the time services are performed.
Any warranties applicable to actual contracted work will be governed by the specific written agreement applicable to that work.
10. EXTERNAL LINKS
Our website may link to third-party websites, social media platforms, review services, or other external resources.
Service Hero does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
11. PROFESSIONAL SERVICES
Any specific inspection, remediation, repair, maintenance, or other professional service provided by Service Hero is governed by the applicable scope of work, proposal, authorization, agreement, report, or other project documentation.
Website content does not expand the scope of a contracted service.